Contact Us | اتصل بنا

Get in Touch

We're here to help! Contact us for any questions about our products, orders, or services. Our customer service team responds within 24 hours.

📞 Phone Support

Primary: 00201044645939

Alternative: 0031633302221

Available: Sunday - Thursday, 9:00 AM - 6:00 PM (GMT+3)

✉️ Email Support

Customer Support: [email protected]

Business Inquiries: [email protected]

Response time: Within 24 hours

🏢 Business Address

DOPAP LTD
kafrelshikh - alhamoul - alsharky
elbahrstreat no 21
Company Number: 14154192
Registered in: United Kingdom

View on Companies House

💬 WhatsApp Support

Chat with us on WhatsApp

Quick responses for urgent inquiries

Customer Service Hours

  • 📅 Sunday - Thursday: 9:00 AM - 6:00 PM (GMT+3)
  • 📅 Friday - Saturday: 10:00 AM - 4:00 PM (GMT+3)
  • ⚡ Emergency support available via WhatsApp
  • 📧 Email support: 24/7 (response within 24 hours)

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Frequently Asked Questions

How long does shipping take?

Standard delivery within Saudi Arabia takes 2-5 business days. International shipping varies by location.

What is your return policy?

We offer a 14-day return policy for unused items in original packaging. See our return policy for details.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

How can I track my order?

You'll receive a tracking number via email once your order ships. You can also contact us for order status updates.